Perhaps you were taught that you had to “toot your own horn” when you were growing up. But ask yourself, did the truly great figures of our time have to do this for people to listen?
You may think you are great but compare yourself to Gandhi or Mother Teresa.
What made them so attractive to the world? What made millions follow them? These were among the greatest people who came from a position of humility. They made it clear that they were here to S-E-R-V-E!
Patients and viewers, who may then become prospective patients, want to know that you share experiences as a human (and let’s face it, we are all concerned with wellness whether a doctor/patient or patient) and that you have empathy.
We are all here to serve others in one form or another. Present a summary of your medical business, what services you provide and solutions that you offer in the form of how you can help. Highlight the offerings that are relevant to your clientele and to your practice.
Explain how you work with your patients to provide them the best healthcare options. Stress that your patients are an integral part of their team and that they have an input into their therapies and that you work together to accomplish their goals. Not only will they be happier, the compliance rate will be significantly improved.
4. View with their eyes
Present situations through the patient’s viewpoints. They will understand what you are saying and less likely to tune you out through fear. When you portray the facts and findings with humility, patients appreciate the time you have taken with the and the understanding that you have of the topics and of them. Humility allows both of you to save face and to interact further in emdnging any care plans.
Choose good staff (those with people skills) and train them well. Then, allow their strengths to serve the greater good instead of constantly trying to control or micromanage them. According to
expert Rob Nielsen, coauthor of Leading with Humility:
“When people are demonstrating these behaviors—self-awareness, perspective, openness to feedback and ideas, and appreciation of others—employees are saying: ‘Yes I’m happier in my job; I actually can perform at a higher level. There is an association between the humble leadership behaviors and those outcomes.”
Humility is not easy. It is not a weakness but a strength- having the confidence to show it. It’s what makes you more believable and more likely to have patients flock to you.
If you believe in this message, please share it with your friends and colleagues. Thanks.